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School of Business MGMT 3101 CRN: 50228 Campus Meeting Place: C-47, 8AM
to 12:20PM IMPORTANT: Each student is required to print/bring copy of his/her transcript to the first meeting with course prerequisite circled. Summer Session 2002 |
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Professor: |
Dr. Louis Jourdan |
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Office Hours: |
TTH 12:20PM-2 PM, 5PM-6PM And by appointment |
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Office: |
C-19E (BHS Bldg.) |
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Phone: |
770-961-3414 |
E-mail |
(please only use this address to contact me; do not use the general class e-mail address to contact me) |
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IMPORTANT COURSE
POLICIES
SYLLABUS CHANGES: While
every attempt will be made to avoid changes in this syllabus, this syllabus may
change during the semester. These
changes may be announced in class and/or sent by e-mail. It is every enrolled student's
responsibility to obtain information covered in class if they are absent for
any class. It is also every
student’s responsibility to check their e-mail on a regular basis and make
necessary adjustments to any unanticipated changes.
REQUIRED ATTENDANCE: Before you register for this course, be aware
that the class will
meet several times during the semester when attendance is required. If you anticipate that you will not be
able to do this, please do not register for this course. When attendance is required, failure to
attend each date for the full class period will result in a five (5) point
deduction from your final grade for each occurrence, regardless of reason.
There will be no exceptions to this policy.
INCOMPLETE GRADES: No incomplete grades will be given except for
justifiable medical emergencies.
Sinus infections, allergies, headaches, “not feeling well” , for
example, are not justifiable reasons.
MAKE-UP TESTS: Given justifiable reasons for missing a test, justifiable reason determined by the professor, and given that acceptable arrangements were made prior to the day of the test, students will be allowed to take make-up tests at the time of the last test of the semester.
FAILURE TO PRESENT AT SCHEDULED TIME: In the absence of a justifiable reason, with justifiable reason being determined by the professor, and given that acceptable arrangements were made prior to the scheduled date, and given adequate time remaining in the class to present prior to semester’s end, the student will receive a zero (0) on the presentation.
PURPOSE OF POLICIES: The purpose of these policies is to insure that all students are treated equally and equitably and that all are evaluated by the same criteria. Your grade in this course will be determined by your performance in this course.
GENERAL INFORMATION
Course Description
This course is designed to introduce basic principles and concepts of management that are applicable to a variety of organizations. Topics include a history of the study of management, underlying ideas of "schools of management thought," and functional and behavioral aspects of management and organizational theory.
Prerequisites
Prerequisite(s) for this course are as follows: [ACCT 2102 (C), BUSA 2201 (C), and ECON 2105/2106 (C)] or BUSA 3111 (C), or HCMG 3111 (C) or HSCI 2111 (C) or ITFN 2123 (C). Each student will earn three (3) credit hours once they have achieved a grade of “C” or better.
Each student is required to print a copy of his/her
transcript from the DUCK and bring it to class with the satisfied prerequisite
circled. Students who do not do
this will be dropped at the end of the first week of classes.
OVERVIEW OF COURSE
If you decide to take the
course, I strongly recommend that you start reading the textbook as
soon as possible. The current textbook is a 2002, 7th
edition. The study guide
accompanying the test will also be helpful to you. There are significant differences between this edition and
editions prior to 2002.
COURSE OBJECTIVES
This is an introductory course in management. It is intended to familiarize students with basic principles and concepts of management. Major topic areas include the evolution and scope of management, decision-making, planning, organizing, leading, and controlling. Special attention will be given to the application of the concepts to current issues and challenges facing managers today.
COURSE RESOURCES AND TEXTS
The required text is Management, by Stephen P. Robbins and Mary Coulter, 7th edition (2002),NJ: Prentice Hall, available in the bookstore.
The recommended supplement is Study Guide. This manual combines a student guide for review and an experiential workbook for developing skills and applying concepts, available in the bookstore. In addition, I have developed an interactive study guide at the course web site, where you can do self-testing and other learning activities with instant feedback.
The website, www.prenhall.com/robbins, is also a source for this course.
Supplemental readings will be assigned and encouraged. Some of the sources of these readings, to name a few, are as follows: Business Week, Forbes, Fortune, Fortune Small Business, Academy of Management Executive, Wall Street Journal, Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, Journal of Management, and Personnel Psychology.
Reading and Assignments
The class schedule outlines portions of the textbook that will correspond to each of our sessions. Students are expected to complete the required reading and do self-paced study prior to each test.
Session Format
Information technology enhanced lecture notes, PowerPoint outlines, electronic communication, study guide on CD, course-related web sites, and web site search projects and tests will be used to help students achieve the objectives defined above.
COURSE
EXPECTATIONS
Below are some of the behaviors expected of students in this course. As a student in this class, you are expected to:
1. attend class. Your grade will be directly influenced by your attendance at required course meetings where there are tests, student presentations, and speakers. Your grade will also be directly affected by absences during other classes because it will affect your final grade since material not in the text will be covered in class and because exercises and pop quizzes will be given. Absence when exercises and pop quizzes are completed in class will result in a zero on those activities.
2. come to class prepared. Being prepared means having read and completed assignments before coming to class. If you choose not to read the material, you will be slowing down the learning of others since there will be several group projects and exercises in class. If you are presenting, practice the presentation before coming to class.
3. read current material outside of class, bring them to class, and discuss them. Some current sources might be Wall Street Journal, Fortune, Forbes, Harvard Business Review, Fortune Small Business (FSB). Also refer to “Course Resources and Texts” for sources of “supplemental reading.”
4. participate in class discussions. Feel free to express your opinions about various topics, and be prepared to justify your position. In your discussions, distinguish for the class facts, beliefs, feelings regarding an issue. Ask questions.
5. Identify applications of material studied; give considerable thought as to how the course material is applicable to your current or future job situation. Think about how you can apply the material that is covered in this class.
6. resolve conflict in a constructive manner. Any problem which you identify, also identify several solutions, and select the “best” solution. In identifying the solution, be ready to specify the standards you used to select “best”, and be prepared to discuss why you think it’s better. Don’t complain that “it’s not fair”, whatever “it” is; rather, spend that energy identifying a solution.
7. refer to the syllabus if you have any questions. If the syllabus cannot answer your question, or if you are unclear regarding some aspect of the course, please ask the professor.
8. check your e-mail daily for any up-dates.
EVALUATION OF LEARNING
How much each student learns will be evaluated with four (4) tests. How well each student can
integrate ideas, perform critical thinking tasks and how well they can
communicate these ideas will be evaluated with a presentation/ project and
short presentations and papers. How well each student interacts effectively in
a team environment will be evaluated by the professor with input from the
students’ peers.
GRADING SYSTEM
Evaluation Components
There will
be four (4) tests administered, with the lowest grade being dropped. Final grades will be based on three (3)
tests*, your presentation and paper, other assignments, and team evaluation. Each test score has a weight of 20%;
therefore, the three test scores will account for 60% of your final grade;
presentation/project will account for 30%. Other assignments will account for
10%. **If you are absent for any
“Other” assignments such as pop quizzes, any in-class assignments, you will
receive a grade of zero (0) on those assignments. Submission of a team assessment is only necessary if someone
on your team did not perform satisfactorily or if someone performed exceptionally
well.
Please record your grades as they
are received. Please
calculate your grades using the formula below. No incomplete grades will be allowed.
*Test # 1……...................………….... ______ X .2 = _______ *
*Test # 2……......................………….______ X .2 = _______ *
*Test # 3………………………………______ X .2 = _______ *
*Test # 4………………………………______ X .2 = _______ *
Presentation/Project…........................... ______ X .3 = _______
**Other (homework, classwork, pop
quizzes, team assessment,
short presentations/papers)….……….._______ X
. 1 = _______
(Record grades & dates for Other: ________
_______ _______ ________ ________
_______ _______ ________ ________
_______ _______ ________ ________
_______ _______ ________ ________
FINAL
GRADE (without attendance points)…… = _______
FINAL GRADE (+ , – points based on attendance*** ) = ________
*Select only three (3) test scores to calculate your final grade. ** Absence for any of these “Other” assignments will result in a zero (0) for them. The average score for “Other” assignments will be multiplied by .1
***Five points will be added to each person’s grade will attended all required classes and who attended complete classes; late arrival and early departures do not receive the five points. Five points will be deducted for each absence (excused or unexcused) during required classes. Required classes, usually, refer to those when there are speakers or those when students are presenting.
Calculating Your Grade
The formula below is provided for you to determine at any point during the course what your final grade will be. In order to calculate your grade or to predict your grade, using the formula below. Your final grade will equal
.2(TEST) + .2(TEST) + .2(TEST) +
.3(PRESENTATION/PROJECT) + .1(OTHER) + ATTENDANCE POINTS
Grading
Standards
Grading standards are as follows: Final grade of A = 90-100%
Final grade of B = 80-89%
Final grade of C = 70-79%
Final grade of D = 60-69%
Final grade of F = 59% or below
Tests and Exams
Examinations will consist of multiple choice and short discussion questions. No paper or any extra work is to be substituted for a poor grade on any test.
Presentation/Project
Guidelines and evaluation components
Evaluations of your presentation/paper will be based on the following factors:
Presentation/Project Topics
Below are listed some suggestions for topics. It is necessary to receive professor’s approval for your choice. You may, however, select another topic with the approval of the professor. Each student must select a topic no later than ?. If you have not selected a topic by then, one will be assigned you. The person(s) who contact me first will be assigned that topic; there will be no duplications in topics selected or presented. It is to your benefit to choose your topic as soon as possible. Students can work independently or in teams of no more than 3 persons. Each person on the team must contribute equally in all aspects of the project from literature research to writing the report, to presenting the paper.
1. Work force diversity: New challenges facing management practice
2. Cross-cultural differences and their implications for effective management
3. Organizational culture: What impacts does it have on managers and management?
4. Technology advances and their impacts at the workplace.
5. Employee motivation: What does and doesn’t work for managers?
6. Differences between men and women in management and/or leadership styles
and effectiveness
7. Differences between effective and ineffective teams: What the research says
8. The practices of leading corporations in team use
9. The impact and use of technology on the Human Resources functions of hiring, performance appraisal, and training
10. Effective methods in managing change and innovation
11. A review of *recent (current) research on leadership
12. Characteristics of effective virtual teams
13. Characteristics and practices of successful and unsuccessful managers
14. Characteristics and practices of successful and unsuccessful entrepreneurs
15. Factors which differentiate successful and unsuccessful “dotcom” businesses
16. 360 degree ratings and other developments in employee performance appraisal
17. Sexual harassment in the workplace
18. Balanced Scorecard: Its development, uses, and benefits
19. Age Discrimination in the workplace
20. Ethical dilemmas in the workplace and how to manage them
21. *Current Issues Facing Employers regarding Employee Testing and Selection
22. Other topics approved by the professor
* NOTE: The term “current” or “recent” refers to references published within the last two (2) years. Later references can be used to supplement this information. However, you should first focus on issues and developments within the last two (2) years.
OTHER ASSIGNMENTS
Other assignments include homework assignments, classroom assignments, case
analyses pop quizzes, team assessment, and short presentation/papers. Short presentation/paper will be a two
(2) page typewritten paper summarizing an article relevant to the topic studied
at the time. A page and a half
will be devoted to the article summary; a half page will be the student’s
reaction, opinion, and applicability of the topic discussed in the paper. The order of the presentation will be
determined by a limited sequence of numbers from your social security number
CLASS POLICIES
The class policies are strict, with limited flexibility. The primary reason for this is
to insure that all students are equally and equitably.
Attendance
and Make-Up Exam Policies
Attendance is required for tests, student presentations, and for speakers. Five (5) points will be deducted from your final grade for each required session not attended, or completely attended; five (5) point deduction will occur if you are late or leave early. Please mark on your calendar the dates for group presentations, examinations, and speakers. Make sure you are here for those dates to perform your part of the group presentation and to attend the examinations. If you have a justifiable reason, then you will be allowed to do another thorough project in order to erase the five points. Justifiability is determined by the professor. However, some justifiable reasons are as follows: that you are physically unable to attend due to illness as specified by a doctor’s note, or that you will be out of town with work as specified by a letter from your supervisor. One exception applies; if you miss a presentation and that is not sufficient time to make the presentation at a later date, you will receive a zero (0) on the presentation. Because you didn’t feel well, because you’re sick without being incapacitated is not sufficient justification for an absence. Those of you who attend all required classes will have five (5) points added to your final grade. In order to receive this credit, you must attend the whole class and sign in during that class.
Incomplete Grades
Incomplete grades will NOT be allowed. In case of dire emergency, documented evidence (e.g., a doctor’s proof of sickness that disables you for the course examination or letter from your supervisor) must be presented to the professor whereupon a make-up decision will be made. Please make plans to be available for the tests. There will be no make-up tests given unless documented evidence is provided prior to the test. With evidence, a make-up test will be provided at the end of the semester at the time of the final exam.
There will be no opportunity to make-up the missed presentation. If you are unable to make the presentation, you will earn a zero (0) on this requirement.
Syllabi Changes
Every effort will be made to avoid any changes in the syllabi. However, should this occur, they will be announced in class, and, in some cases, but not all, these changes will be communicated by e-mail. Please check your e-mail every day. If there are any questions not answered in this syllabus, or if anything in the syllabus is unclear, please contact Dr. Jourdan.
Academic integrity is of paramount importance at Clayton College & State University. Students are expected to abide by the Student Code of Conduct as outlined in the University’s official Student Handbook. Anyone failing to abide by this code will automatically receive a grade of “F”. If you plagiarize any information, you will automatically receive a grade of “F”. If you wish to learn more about what is and is not plagiarism, please see the following website: www.indiana.edu/~wts/wts/plagiarism.html
If any student has any type of learning disability, please let the instructor know early in the quarter
so that your learning needs may be appropriately addressed. For information about Disability
Services, or to obtain a copy of the ADA statement in an alternative format, please contact
Gina Phillips, Disability Services Coordinator, 770-961-3719, ginaphillips@mail.clayton.edu.
SUMMARY OF IMPORTANT DATES
May 14 Classes begin
May 14-16 Late
Registration and Drop/Add
May 25-27 Memorial Day Holiday
May 29 Last day to withdraw without
academic accountability for First half-semester
June 17
Classes end
June 19
Final Exams for first session
Attendance is required for all tests, speakers, and presentations. Absence will result in a 5 point deduction from your final grade for each occurrence. If you are unable to attend regularly, please consider taking this course at a future date.
Class Schedule:
(Subject
to revision – may be announced in class or by e-mail):
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Week |
Date |
Topics and
Assignments |
Chapters to Study |
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1 |
MAY 14 (Tues.) |
Introduction to Management and Organizations Management Yesterday and Today
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1-2
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16 (Thurs.) |
Organizational Culture
Global Environment |
3-4 |
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2 |
21 (Tues.) |
Foundations of Behavior TEST 1: CHAPTERS 1-4 Presentations 1-8 |
14 |
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23 (Thurs.) |
Decision-Making Managerial
Communication Presentations 9-15 |
6, 11 |
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25-27 |
Memorial Day
Holiday |
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3 |
28 (Tues.) |
Groups and Teams TEST 2: 4, 6, 11, 15 Presentations 1-8 |
4, 15 |
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29 (Wed.) |
Last day to withdraw without academic
accountability |
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30 (Thurs.) |
Motivation and Leadership Presentations 9-15 |
16, 17 |
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4 |
JUNE 4
(Tues.) |
Social Responsibility and Ethics Human Resource Management TEST 3: 5, 12, 16, 17
Presentations 1-8 |
5, 12 |
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6 (Thurs.) |
Organizational structure and Managing Change Presentations 9-15 |
10, 13
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5 |
11
(Tues.) |
Foundations of Planning
Strategic Management
Planning
Tools, Techniques
TEST 4: 10, 13, 15 Presentations 1-8 |
7-9 |
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13
(Thurs.) |
LAST CLASS FOR MGMT. 3101 Presentations 9-15 |
18-20 |
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6 |
17 (Mon.) |
LAST DAY OF CLASSES FOR
FIRST-HALF SEMESTER |
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